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News >> Consumer Protection

The United States Federal Trade Commission (FTC) has announced that Google has agreed (undated) to settle charges (undated) relating to its billing of consumers via mobile apps downloaded from Google's Play store for Android mobile devices.

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The United Kingdom Financial Conduct Authority (FCA) has announced that it has fined (27 August 2014) The Royal Bank of Scotland and National Westminster Bank £14,474,600 for "serious failings in their advised mortgage sales business".

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The Australian Competition and Consumer Commission (ACCC) has announced that it has accepted an enforceable undertaking (18 August 2014) under the Competition and Consumer Act (2010) 1974 No. 51 (Cth) from Maggie Beer Products Pty Ltd (Maggie Beer), in relation to various allegedly misleading place of origin representations that it made on the labelling of its products, to the public, and in correspondence with retailer Woolworths.

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The New York State Office of the Attorney General (OAG) has announced that Macy's Retail Holdings (Macy's) has agreed to pay US$650,000 and undertake various measures to address "complaints of profiling and false detentions at Macy's flagship store in Manhattan's Herald Square".

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The United States Federal Trade Commission (FTC) has announced that Robert Titzer, the creator of the purportedly educational product "Your Baby Can Read", and his company The Infant Learning Company have settled charges that they "made baseless claims about the effectiveness of the ... program and misrepresented that scientific studies proved the claims".

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The United Kingdom Financial Conduct Authority (FCA) has announced that its review of more than 1,500 financial promotions for consumer credit products has found that some are "still falling short of [the FCA's] rules[,] and firms need to do more to ensure that advertisements do not mislead consumers".

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The United Kingdom Department of Business, Innovation and Skills (BIS) has published Misleading and aggressive commercial practices - new private rights for consumers (August 2014), which provides guidance for businesses, as well as consumers, on changes introduced by The Consumer Protection (Amendment) Regulations 2014 No. 870 (UK) (the Regulations).

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The Australian Securities and Investments Commission (ASIC) has announced that Macquarie Equities Limited (MEL) is to "begin writing to current and former clients about possible remediation for flawed financial advice" provided by MEL's financial adviser network Macquarie Private Wealth.

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The Australian Securities and Investments Commission (ASIC) has made available the following infringement notices (both dated 9 July 2014) issued to whitegoods and electronic devices rental business Make it Mine Finance (MIM) following ASIC's concerns regarding "misleading misrepresentations" on MIM's website:

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The New Zealand Commerce Commission has announced that telemarketing company Power Marketing has been fined NZ$168,750 after pleading guilty to 23 charges under the Fair Trading Act 1986 No. 121 (NZ), in relation to "misrepresentations ... made during telemarketing calls [conducted] on behalf of telecommunications company Slingshot".

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