The United States (US) Federal Trade Commission (FTC) has made available a letter (November 2013) reminding online retailers to review their websites "to ensure that they provide complete and accurate information about product warranties before consumers make their online purchases, as required by the FTC's Pre-Sale Availability Rule".
The Australian Competition and Consumer Commission (ACCC) has announced that the Federal Court of Australia has penalised Australian Power and Gas Company Ltd (APG) A$1.1 million for unlawful door-to-door selling conduct.
The Australian Competition and Consumer Commission (ACCC) has announced that the Full Federal Court of Australia has confirmed that the Jewellery Group Pty Ltd (Zamel's) "made false or misleading representations in contravention of [the Competition and Consumer Act 2010 1974 No. 51 (Cth) (the CCA)] [in] its use of [two-price] advertising in catalogues and a flyer".
The Australian Securities and Investments Commission (ASIC) has announced that it has penalised mortgage broker Mortgage Choice Ltd (MCL) A$30,600 for three infringement notices for false advertising.
The United States (US) Department of Justice (DoJ) and a number of other US federal and state agencies have announced a record US$13 billion settlement with bank JPMorgan Chase & Co (JPMorgan). The DoJ states that the settlement is the largest ever with a single entity in US history and resolves "[US] federal and state civil claims arising out of the packaging, marketing, sale and issuance of residential mortgage-backed securities (RMBS) by JPMorgan, Bear Stearns and Washington Mutual" during and prior to the global financial crisis.
The New Zealand (NZ) Commerce Commission has announced that plastic bag manufacturer Eco-Pal Ltd (Eco-Pal) has been fined NZ$60,000 for making misleading claims about the environmental friendliness of one of its product ranges.
The New Zealand (NZ) Commerce Commission has announced that rubbish bag manufacturer Eco-Pal Ltd (Eco-Pal) has been fined NZ$60,000 for making misleading claims about the environmental friendliness of one of its product ranges.
France's financial markets regulator the Autorité des Marchés Financiers (AMF) has announced the findings of its latest "mystery shopping" campaigns through which financial product retailers are covertly evaluated through the deployment of constructed customer profiles.
Johnson & Johnson (J&J) subsidiary DePuy Orthopaedics Inc (DePuy) has announced a settlement program under which it will compensate eligible patients in the United States (US) who have had surgery to remove an "ASR" brand DePuy hip replacement product since the products were recalled in August 2010.
Australian Small Business Minister Bruce Billson has announced a number of actions that the federal government will take in response to the findings (July 2013) of a Commonwealth Consumer Affairs Advisory Council (CCAAC) study on credit card surcharges and non-transparent transaction fees.
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