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News >> Consumer Protection

The United States Federal Trade Commission (FTC) has announced that Google has agreed (undated) to settle charges (undated) relating to its billing of consumers via mobile apps downloaded from Google's Play store for Android mobile devices.

Published in Consumer Protection

The United States Environmental Protection Agency (EPA) has announced that the following pesticide companies that share a common owner have agreed to pay a total of US$74,513 in penalties to "settle allegations related to the production and distribution of unregistered and misbranded pesticides":

The United Kingdom Financial Conduct Authority (FCA) has announced that it has fined (27 August 2014) The Royal Bank of Scotland and National Westminster Bank £14,474,600 for "serious failings in their advised mortgage sales business".

Published in Consumer Protection

The Australian Competition and Consumer Commission (ACCC) has announced that it has accepted an enforceable undertaking (18 August 2014) under the Competition and Consumer Act (2010) 1974 No. 51 (Cth) from Maggie Beer Products Pty Ltd (Maggie Beer), in relation to various allegedly misleading place of origin representations that it made on the labelling of its products, to the public, and in correspondence with retailer Woolworths.

Published in Consumer Protection

The New York State Office of the Attorney General (OAG) has announced that Macy's Retail Holdings (Macy's) has agreed to pay US$650,000 and undertake various measures to address "complaints of profiling and false detentions at Macy's flagship store in Manhattan's Herald Square".

Published in Consumer Protection

The United States Federal Trade Commission (FTC) has announced that Robert Titzer, the creator of the purportedly educational product "Your Baby Can Read", and his company The Infant Learning Company have settled charges that they "made baseless claims about the effectiveness of the ... program and misrepresented that scientific studies proved the claims".

Published in Consumer Protection

The United Kingdom Financial Conduct Authority (FCA) has announced that its review of more than 1,500 financial promotions for consumer credit products has found that some are "still falling short of [the FCA's] rules[,] and firms need to do more to ensure that advertisements do not mislead consumers".

Published in Consumer Protection

The United Kingdom Department of Business, Innovation and Skills (BIS) has published Misleading and aggressive commercial practices - new private rights for consumers (August 2014), which provides guidance for businesses, as well as consumers, on changes introduced by The Consumer Protection (Amendment) Regulations 2014 No. 870 (UK) (the Regulations).

Published in Consumer Protection

Financial Adviser Commences Remediation Process

21 Aug 2014
Written by World Watch

The Australian Securities and Investments Commission (ASIC) has announced that Macquarie Equities Limited (MEL) is to "begin writing to current and former clients about possible remediation for flawed financial advice" provided by MEL's financial adviser network Macquarie Private Wealth.

Published in Consumer Protection

Credit Provider Fined for Misleading Advertising

21 Aug 2014
Written by World Watch

The Australian Securities and Investments Commission (ASIC) has made available the following infringement notices (both dated 9 July 2014) issued to whitegoods and electronic devices rental business Make it Mine Finance (MIM) following ASIC's concerns regarding "misleading misrepresentations" on MIM's website:

Published in Consumer Protection
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