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News >> Consumer Protection

The Financial Conduct Authority (FCA) has released Thematic Review - Mobile banking and payments: supporting an innovative and secure market (August 2013) (the report), which contains the preliminary findings of an FCA review of mobile banking and the associated risks to consumers and other issues that should be considered by firms developing their services.

Published in Consumer Protection

The United States (US) Federal Trade Commission (FTC) has announced that Florida-based cheque authorisation service company Certegy Check Services Inc (Certegy) is to pay US$3.5 million in what FTC Bureau of Consumer Protection senior attorney Lesley Fair says is "the second-largest civil penalty ever in [a Fair Credit Reporting Act] case". The FTC stated that the settlement follows the FTC's first action alleging breaches of the Furnisher Rule that commenced in 2010.

Published in Consumer Protection

The New Zealand (NZ) Commerce Commission has announced that retailer Mi Woollies Ltd (Mi Woollies) has been fined NZ$63,000 after pleading guilty in the Christchurch District Court to ten charges of breaching the Fair Trading Act 1986 No. 121.

Published in Consumer Protection

The United States (US) Environmental Protection Agency (EPA) has announced that electronics retailer Fry's Electronics has agreed to pay US$50,000 to settle charges that it made unverified claims about the health benefits of a gaming equipment cleaning product.

Published in Consumer Protection

The United States (US) Federal Trade Commission (FTC) has announced that it has dispatched 10,144 cheques to consumers who purchased Disney or Marvel Hero branded vitamins that were marketed by NBTY Inc for consumption by children, using packaging that featured characters including Winnie the Pooh and Spider-Man.

Published in Consumer Protection

New Zealand-based dairy firm Fonterra Cooperative Group (Fonterra) chief executive Theo Spierings has apologised at a press conference regarding unfolding developments surrounding the discovery of bacteria with the potential to cause botulism that may have contaminated vast volumes of Fonterra products sold across seven countries.

Published in Consumer Protection

Cosmetics Firm Fined for Dictating Retail Prices

08 Aug 2013
Written by World Watch

German federal antitrust regulator the Bundeskartellamt (BKA) has fined cosmetics manufacturer WALA Heilmittel (WALA) and WALA representatives a total of €6.5 million for "vertical price fixing practices". The BKA stated that WALA was "accused of having put pressure on retailers for years, obliging them to comply with WALA's recommended prices for its natural cosmetics products sold under the brand name 'Dr Hauschka'" since at least 2003.

Published in Competition

The United States Food and Drug Administration (FDA) has announced the publication in the Federal Register of a new Final Rule (5 August 2013) that defines the term "gluten-free" for "voluntary use in the labeling of foods". The FDA explained that the Rule would provide "a uniform standard definition to help the [approximately three] million Americans who have celiac disease, an autoimmune digestive condition that can be effectively managed only by eating a gluten free diet".

Published in Consumer Protection

The United States Food and Drug Administration (FDA) has released for public comment the following proposed Rules (both dated 29 July 2013) which would impose on imported foods the same safety standards as those in place for domestically produced food:

Published in Consumer Protection

Clinic Settles HIV Discrimination Allegations

01 Aug 2013
Written by World Watch

The United States (US) Department of Justice (DoJ) has announced that it reached a settlement with Barix Clinics in regard to allegations that Barix Clinics breached the Americans with Disabilities Act of 1990 by refusing or cancelling surgery for two individuals because they had human immunodeficiency virus (HIV).

Published in Consumer Protection

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