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News >> Consumer Protection

The Australian Competition and Consumer Commission (ACCC) has announced that the Federal Court of Australia has fined EnergyAustralia A$1.2 million, declaring that, through the conduct of certain sales representatives acting on its behalf, the company:

Published in Consumer Protection

The New Zealand Commerce Commission (NZCC) has announced that MAC Warranties Ltd (MAC) has agreed to provide NZ$182,000 in customer compensation after the Auckland District Court found that the finance company misled customers in explaining its sale of 79 repossessed vehicles that had been tendered as security for their loans from MAC.

Published in Consumer Protection

The United States (US) Federal Trade Commission (FTC) has announced that it has approved Decision and Order (25 March 2014), which "resolv[es] FTC allegations that [Apple Inc (Apple)] unfairly charged consumers for in-app purchases incurred by children without their parents' consent".

Published in Consumer Protection

Bloomberg reports that Hewlett-Packard Company (HP) has agreed to pay US$57 million to settle a suit that alleges the company's management defrauded shareholders in its handling of company strategy in 2011.

Published in Consumer Protection

The United Kingdom Financial Conduct Authority (FCA) has fined (24 March 2014) Santander UK £12,377,800 after finding that the bank breached Principles 7 (Communications with clients) and 9 (Customers: relationships of trust) of the FCA's Principles for Business (February 2014) in the way it offered customers financial advice.

Published in Consumer Protection

The United States (US) House of Representatives Energy and Commerce Committee (the Committee) has made available a memorandum (30 March 2014) from its majority staff to its Subcommittee on Oversight and Investigation (the Subcommittee) regarding the Subcommittee's hearing The GM Ignition Switch Recall: Why Did It Take So Long? that was held on 1 April 2014.

Published in Consumer Protection

The Australian Securities and Investments Commission (ASIC) has announced that Australian and New Zealand Banking Group Ltd (ANZ) has responded to certain ASIC concerns for consumer protection by:

Published in Consumer Protection

Marketer Called Millions of Consumers Illegally

19 Mar 2014
Written by World Watch

The United States (US) Federal Trade Commission (FTC) has made available a Stipulated Final Order (filed 10 March 2014) that settles the FTC's Complaint (10 March 2014) that Versatile Marketing Solutions Inc (VMS) and VMS officer Jasjit Gotra "illegally called millions of consumers on the FTC's [National Do Not Call Registry (the DNC Registry)] to pitch home security systems".

Published in Consumer Protection

Kellogg Company (Kellogg's) has replaced its "Mini-Wheats 5 Grain" breakfast cereal product in Australia with new, similarly packaged products that contain up to 66% more sugar.

Published in Consumer Protection

Firms Fined US$1.2 Million for Reporting Breaches

19 Mar 2014
Written by World Watch

The United States (US) Financial Industry Regulatory Authority (FINRA) has announced that it has fined the following firms for failures relating to supervision and recordkeeping:

Published in Consumer Protection

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