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News >> Europe, Middle East and Africa

The United Kingdom Office of Gas and Electricity Markets (Ofgem) has announced that it has accepted commitments (19 June 2014) offered by energy retailer RWE npower (npower) to be observed while Ofgem conducts its first investigation under its New standards of conduct for suppliers - domestic consumers (2013), which will examine apparent customer service failings by Ofgem.

Published in Consumer Protection

The United Kingdom Information Commissioner's Office (ICO) has issued marketing company DC Marketing Limited (DC) an enforcement notice (10 June 2014) under the Data Protection Act 1998 c. 29 (UK) after DC made hundreds of marketing calls to consumers that had either registered with the Telephone Preference Service or had previously directly opted-out of receiving marketing calls from DC.

Published in Consumer Protection

The Court of Justice of the European Union (CJEU) has handed down its judgment in C-118/13 Gülay Bollacke v K+K Klaas & Kock B.V. & Co. KG (12 June 2014). According to the CJEU, the judgment responds to a German court's referral of a case in which a widow's application for a payment in lieu of the 140.5 days' worth of outstanding paid annual leave accrued by her late spouse with his employer K+K at the time of his death was rejected.

The United Kingdom Financial Conduct Authority (FCA) has announced that it has issued final notices to the following entities (both dated 16 June 2014), fining them for "failing to ensure [that] financial promotions for [Credit Suisse International's (Credit Suisse)] Cliquet Product were clear, fair and not misleading":

Published in Consumer Protection

Court Upholds €1.06 Billion Antitrust Fine

17 Jun 2014
Written by World Watch

The European Commission (EC) has welcomed the General Court of the European Union's judgment in T-286/09 Intel Corp. v Commission (12 June 2014), upholding the €1.06 billion fine imposed by the EC on Intel in 2009 for the company having abused its dominant position in the x86-type central processing unit (x86 CPU) market during 2002 - 2007.

Published in Competition

Domino's France has acknowledged that the personal data of 592,000 French and 58,000 Belgian patrons of the Domino's franchise have been stolen, with hacker group Rex Mundi demanding a ransom of €30,000 for data including names, addresses, online account login details and favourite pizza toppings.

Published in Information Security

Belgian Judge Michel Claise has launched an investigation into Switzerland-based bank UBS over allegations of money laundering and organised crime. According to M... Belgique, a number of UBS employees are alleged to have encouraged some Belgian taxpayers to open undeclared bank accounts in Switzerland before arranging for them the transfer of large sums of money to Switzerland.

Published in Anti-Money Laundering

UK Government Launches Cyber Essentials Scheme

12 Jun 2014
Written by World Watch

The United Kingdom Department for Business, Innovation and Skills (BIS) has launched a Cyber Essentials Scheme, which is aimed at highlighting security controls that will help organisations mitigate the risk to their IT systems from internet-based threats. The scheme also provides organisations with guidance on implementation and offers independent certification.

Published in Information Security

The Clean Clothes Campaign has made available Stitched Up: Poverty Wages for Garment Workers in Eastern Europe and Turkey - 2014 Report (undated). The report details the working conditions and wages of garment workers in Bosnia and Herzegovina, Bulgaria, Croatia, Georgia, Macedonia, Moldova, Romania, Slovakia, Turkey and Ukraine.

Protesters Ejected at Security Contractor's AGM

12 Jun 2014
Written by World Watch

Several protesters were ejected from security firm G4S's annual general meeting (AGM) held in London on 5 June 2014. G4S chief executive Ashley Almanza reportedly stated that the protesters, who had accused the company of failing to act ethically under its contracts to transport prisoners and supply security equipment, were "[shown] due care and attention", and that their removal from the meeting was not violent.

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